Shipping policy

Australia Wide Shipping

We currently ship throughout Australia.

Processing Times
Orders are generally processed within 1–3 business days after payment is received.

Delivery Times
Delivery times vary depending on your location and carrier service. Estimated delivery timeframes are:

• Metropolitan Areas: 2–7 business days
• Regional Areas: 3–10 business days
• Remote Areas: 5–14 business days

Shipping Costs
Shipping costs are calculated at checkout based on the order size, weight and destination.

Authority to Leave
If Authority to Leave is selected, Andrew & Sons accepts no responsibility for loss, theft or damage after delivery has been completed.

Damaged Deliveries
Please inspect your order upon arrival. Any damage must be reported within 48 hours of delivery and supported by photographs.

Delivery Delays
While we make every effort to meet delivery estimates, we are not responsible for delays caused by carriers, weather events, public holidays or circumstances beyond our control.